Rainbow Lanta Travel & Tour Refund and Cancellation Policy attempt to accommodate our guest as much as possible and we charge an only minimal fee in case of cancellation in accordance with the following guideline.
A FULL REFUND will be issued to the guest in the following circumstances:
• For a full refund, cancel at least 24 hours in advance of the start date of the experience.
• In the case where cancellation has been made due to weather condition* as explained below or for any other reason that following the policy of each trip that you have been booked.
*WEATHER CONDITIONS:
• If the weather on the day of your booked tour prevents us from having a safe and enjoyable experience you will be informed that the trip is canceled. You will get the refund 100%.
We issue refunds within 7 days